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All case studies

HEALTHCARE / CLIENT CAMPAIGN

Online Therapy Practice

Retention: 65% to 91%.

Client identity withheld. Results reported by Core Stackr.

Starting point, work and results

A connected acquisition campaign, followed by a custom client app.

  • 3 months+31%Revenue
  • 6 months+48%Revenue
  • Before the app65%Client retention
  • After app launch91%Client retention

THE STARTING POINT

The therapist worked online with English-speaking clients across multiple markets. The priority was qualified clients, revenue and a stronger digital practice.

Acquisition
A website revamp, SEO, paid advertising, backlinks, citations and conversion work.
Ongoing development
Twelve months of paid search, website architecture and organic authority building.

THE NEXT GROWTH OPPORTUNITY

Once acquisition improved, retention became the next focus. We helped build a custom app to support the client experience between sessions.

Retention change
65% to 91% after launch, a 26 percentage point improvement.
Connected system
Search client experience retention revenue.

Revenue outcomes reflect the wider organic, paid and website campaign. Retention figures relate to the period after the custom app launched. Individual results vary.

CORE STACKR / CAMPAIGN RECORD

The results, at a glance.

Custom visualizations of Core Stackrโ€™s campaign summaries, confirmed by the team. Only the stated observations are shown; no values between milestones are estimated.

Revenue

INDEX ยท BASELINE 100
RevenueBaseline indexed to 100. These are relative levels, not absolute totals. Starting baseline: 100; 3 months: 131; 6 months: 148Starting baseline1003 months1316 months148

Baseline indexed to 100. These are relative levels, not absolute totals.

View plotted values
ObservationValue
Starting baseline100
3 months131
6 months148
Download chart

Client retention

%
Client retentionUnits: %. 26 percentage points higher. App launch periods are distinct from the revenue milestones.Before app: 65; After app launch: 91Before app65%After app launch91%

Units: %. 26 percentage points higher. App launch periods are distinct from the revenue milestones.

View plotted values
ObservationValue
Before app65
After app launch91
Download chart

How to read these results

Milestones are relative to the campaign start unless stated otherwise. Rankings apply to the tracked searches and markets described. Revenue, pipeline, leads and traffic are different measures; results reflect the scope of work described, not necessarily one service in isolation.

These figures come from Core Stackrโ€™s campaign summaries. Original analytics screenshots and measurement records are not included on this page. Individual results vary.

YOUR BUSINESS / YOUR STARTING POINT

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